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1. We get back in touch
A member of our team will quickly get back to you to discuss your enquiry in more detail.
2. Free site visit
If it will help decide on the best way to proceed with your enquiry, one of our team will make a free visit to your premises to assess your requirements.
3. Free quotation
We’ll send you a free quotation for the work, and because we always aim to beat other quotes, you can be sure it will be very competitive.
4. We carry out the work
We'll send an engineer to carry out the work as soon as we can. This will be very soon for maintenance and fire extinguishers, and a few weeks for full alarm systems.

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What is an Alarm Receiving Centre and How Does it Benefit my Business?

What is an Alarm Receiving Centre and How Does it Benefit my Business?

If you’re worried about the security of your business – and why wouldn’t you be? – you need to take all the precautions you can to protect it from those who might do it harm.

When it comes to protecting your physical premises, and all that they contain, one key tool in the range of solutions available is an effective intruder alarm. Most often operational when your premises are otherwise unoccupied, such as at night and over the weekend, they are designed to detect any unauthorised intruders and raise an alarm. 

Just the sound of that alarm will, so the theory goes, be enough to scare off the intruder and/or encourage any passersby to alert the authorities to a potential crime. But what if your premises are on a business or industrial park, it’s night and there’s no one around to hear it? Or what if whoever does hear it – as is so often the case – just assumes that someone else is dealing with it and carries on their way?

And even if the police are informed by a concerned citizen, they will rarely have the time or available personnel to do anything anyway – they’ll be all too aware that too many of these alarms are false.  

This is where an alarm receiving centre (ARC) can be a great help.

What is an alarm receiving centre and how can it help my business

What is an alarm receiving centre?

An ARC is a monitoring station that has people on site 24 hours a day, 365 days a year. Connected to the security systems of multiple clients, and therefore monitoring the security of many sites at a time, they are able to deal with any incidents that occur in real time. 

If an intruder alarm is activated, they are able to respond immediately, first verifying that it’s a genuine incident, and then alerting local police or other security services if required.

An ARC isn’t just about intruders, though, because they can also monitor fire alarms, meaning that they offer all-round peace of mind that your premises are in safe hands.

What are the benefits of using an ARC?

Permanent security

Because ARCs are permanently staffed, every hour of the day, every day of the year, they can guarantee that your premises benefit from constant protection. The only way you could do that yourself is by employing the required number of people to work all those hours, including holiday and sick cover.

Guaranteed response

As previously mentioned, the police are generally unable to respond quickly to random calls from members of the public. That’s because they don’t usually have officers available to deal with incidents that will often turn out to be false alarms. Because an ARC is able to verify that the incident in question is genuine, police will investigate when alerted by an ARC.

Cost savings

If you want to enjoy 24-hour protection for your premises, it used to be that your only option would be to employ your own security personnel. Using an ARC means you don’t have to pay those people. You may be paying for the staff at the ARC, but as those salaries will be shared among many other companies, possibly right across the country, it should be considerably cheaper for you.

Eliminates false alarms 

The prevalence of false alarms doesn’t just mean that genuine incidents can often go unreported or uninvestigated. If you’re a keyholder tasked with dealing with an alarm – even if that only involves turning it off to stop the noise from keeping neighbours awake – it also means you won’t get dragged out of bed every time your alarm is triggered. An ARC can identify a false alarm and turn it off, meaning the police won’t get called out unnecessarily and you can get a full night’s sleep. 

24/7 ARC monitoring from Scutum London

By now, you should be able to see how using the services of an ARC can benefit your business as a cost-effective means of providing your premises with genuine 24-hour protection.

Scutum London is a leading provider of security and fire safety services for businesses in and around London, Surrey and the rest of the South East. We can design and install bespoke security systems using the best in modern technology that will provide effective protection for your premises, backed up by our very own state-of-the-art alarm receiving system.

If you want to discover more about how we can give you peace of mind regarding the safety and security of your business premises, contact our friendly team today.

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About Scutum London

Scutum London is a leading expert in fire safety and security solutions for businesses and organisations located across South East England, including London and Surrey.

From fire alarms, fire extinguishers and fire risk assessments to access control, CCTV and intruder alarm systems – and a lot more besides – we offer a comprehensive range of products and services designed to keep you, your business and your staff and visitors safe.

With decades of industry experience to call on, we’re proud to hold accreditations from leading trade associations and bodies such as British Approvals for Fire Equipment (BAFE), the British Fire Consortium, the Fire Industry Association (FIA) and Security Systems and Alarms Inspection Board (SSAIB).

If you’d like to find out more about Scutum London, get in touch with our friendly team or explore our products and services on our site.


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